Our offices are open from 8:00 AM to 5:00 PM, during which our dedicated customer service team stands ready to address any queries.

Ordering is a breeze. Simply:

• Log in or register on our website
• Reach out via email
• Send a fax
• Give us a call

Absolutely. Just ensure you obtain a return authorization from us first. Please note, all returns are subject to a 25% restocking fee. Returns without prior authorization won’t be processed, and shipping costs are non-refundable.

We prioritize swift dispatch for all our shipments. In-stock products are shipped promptly, while customized pieces require additional time. Need it faster? Express shipping options are available. Feel free to discuss shipping terms with our team.

We accept a 30% T/T payment prior to shipment, with the remaining 70% settled before delivery.

Absolutely! Our website hosts both the technical information sheet and the SDS for easy access. Should you need further assistance, don’t hesitate to reach out!